Tetralogyx, a start-up software company based in Marseilles, is looking for an English-speaking junior technical author to develop user documentation and stimulate the growth of an online user community. Tetralogyx is the first Alfresco Development Partner in France, and has developed a single-source collaborative system for producing, managing and publishing technical documents (based on DITA and Docbook) using the Alfresco platform.
Company
Here at Tetralogyx, we have believed in Alfresco since the very beginning. As one of the very first Gold partners, we provide our clients with new and innovative ECM solutions. Based in Marseille and Paris, we have a highly experienced team of Documentation and IT specialists with every consultant having at least 10 years’ experience. Beyond “classic” ECM solutions, we are also specialized in technical document management. Using XML technologies and the state of the art Alfresco ECM system, we have developed a single-source collaborative authoring system for producing, managing and publishing technical documentation.
Responsibilities
After a training on our software, and with guidance from a manager, you will improve Technical and User Documentation.
- Technical Writers Community Management
You will also be responsible for managing our software user community web site and forums. The candidate will work closely with the development, product, web and marketing teams to manage on-site programs designed to deepen user engagement.
Responsibilities include but are not limited to:
- Manage users forum, write posts and generate other site content as needed
- Act as first level of support/contact for users and develop community tech support plan
- Contribute to community newsletter and other community outreach vehicles
Qualifications
- Knowledge of technical writing tools & techniques : structured writing, XML…
- English as a mother language. Conversational French would be an asset
- Excellent written communication skills required
Conditions
- Salary dependant on experience
- Teleworking may be possible for the right candidate
- Start Dates : As soon as possible
- Duration : 5 to 10 months
Contact
contact@tetralogyx.fr
26, avenue André Roussin
13016 Marseille
FRANCE
www.tetralogyx.fr
Tel : +334-91-46-70-82
Fax : +331-34-29-59-73