http://stc-on.org/quality/topics/customers/2006/05/11/customer-service-and-satisfacton-resources/ News and information from the QPI SIG, Society for Technical Communication Thu, 04 Dec 2008 19:38:59 +0000 http://wordpress.org/?v=2.0.2 http://stc-on.org/quality/topics/customers/2006/05/11/customer-service-and-satisfacton-resources/#comment-9 Tue, 04 Jul 2006 04:26:10 +0000 http://stc-on.org/quality/topics/customers/2006/05/11/customer-service-and-satisfacton-resources/#comment-9 The website of International Management Technologies has many articles and other resources on customer satisfaction: http://www.imtc3.com The website of International Management Technologies has many articles and other resources on customer satisfaction: http://www.imtc3.com

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