Document engineering: rethinking what and how
In the current posted issue of the The Rockley Bulletin, Ann Rockley reviews Document Engineering: Analyzing and Designing Documents for Business Informatics and Web Services (ISBN-10:0-262-07261-0; The MIT Press, Cambridge, Massachusetts), by Robert Glushko and Tim McGrath. The summary states that the authors “explore the document as an interface to business and provide a common sense approach to modeling both documents and services for information exchange.
“Their message is clear: To succeed in the 21st century global economy, companies need to ‘fundamentally rethink what they do and how they do it.’ And what better place to start than with the document?”"
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