Archive for the 'Resources' Category

Financial standards and controls: resources

Thursday, May 11th, 2006

A list of basic resources on Sarbanes-Oxley follows. If you have information to add, please leave a comment.

Scott Green. Manager’s Guide to the Sarbanes-Oxley Act: Improving Internal Controls to Prevent Fraud. ISBN 0-471-56975-5. 2004.

Guy P. Lander. What is Sarbanes-Oxley? McGraw-Hill. 2004.Sarbanes-Oxley Act Forum. Link current August 2005.

Sarbanes-Oxley Financial and Accounting Disclosure Information. Link current August 2005.

Quality blog: Sarbanes-Oxley. Link current December 2005.

ISO resources

Thursday, May 11th, 2006

Implementing ISO standards requires that you:

  • Learn about the standard, associated processes, and requirements to implement
  • Select the appropriate standard for your company
  • Adapt the standard as appropriate for your situation
  • Develop an action plan for implementation
  • Develop the needed documentation

This page lists resources to help you get started, in the following categories. Items from May 2005 were identified by Bill Abbott. Please leave a comment to add information.

  • ISO reference materials and training
  • ISO email list
  • ISO websites
  • ISO tools (more…)

Measurement and calibration: resources

Thursday, May 11th, 2006

This resource list encompasses calibration, measurement methods, testing laboratories, and measurement systems including the metric system. If you have information to add, please leave a comment. (more…)

Medical devices and pharmaceutical standards and resources

Thursday, May 11th, 2006

This list encompasses laboratories as well as medical devices and pharmaceuticals. If you have information to add, please leave a comment. (more…)

Policies and procedures resources

Thursday, May 11th, 2006

The Policies and Procedures SIG of STC has a resource list. Key references on the subject are:

Stephen Page. Establishing a System of Policies and Procedures. 1998. ISBN: 1929065000. Added August 2005.

Playscript writing for policies and procedures” (PDF of article). Added December 2005.

Process improvement resources

Thursday, May 11th, 2006

A few basic resources are listed here. If you can add references, please leave a comment.

Mark Graham Brown. Baldrige Award winning quality. Productivity Press. updated annually.

Michael Hammer and James Champy. Reengineering the corporation. Harper Business. 1993.

H. James Harrington. Business process improvement. McGraw Hill. 1991.

Masaaki Imai. Kaizen. McGraw Hill. 1986.

Kaoru Ishikawa. What is total quality control? Prentice Hall. 1985.

Spencer Johnson. Who moved my cheese? Putnam’s. 1998.

James P. Womack and Daniel T. Jones. Lean thinking. Simon & Schuster. 1996.

Product development: resources

Thursday, May 11th, 2006

This list has entries in two categories, (1) Product development standards, and (2) Product development methods. Please leave a comment to suggest additional resources or provide more information. (more…)

Product quality: resources

Thursday, May 11th, 2006

This list was compiled by Bill Abbott and the links were current in May 2005. Do you have experience with these standards, or additional resources to suggest? Please leave a comment. (more…)

Project management quality: resources

Thursday, May 11th, 2006

Many programs in business are managed as projects. Quality and process management apply to project management, and guidelines exist in the form of standards. A list follows. Can you provide additional information about project management quality? Please leave a comment. (more…)

Quality: books

Thursday, May 11th, 2006

A list of basic texts on the subject of quality follows, compiled in May 2005. Do you have other titles to add? Please leave a comment. (more…)

Quality: magazines

Thursday, May 11th, 2006

The following are well known titles. The links were current in May 2005. Do you have other titles to add? Please leave a comment.

The Journal for Quality And Participation

Quality

Quality Digest

Quality Progress. American Society for Quality

Quality: portals

Thursday, May 11th, 2006

This site has the goal of being a portal to quality. Existing portals are listed here. Can you identify others? Please leave a comment.

American Society for Quality

The Elsmar Cove Forum. Link current December 2005.

STC Quality SIG Bibliography compiled by Don Lenk through January 2004.

STC Quality and Process Improvement SIG through May 2006.

Quality Resources Online. Link current August 2005.

Quality audits: standards

Thursday, May 11th, 2006

This list was compiled by Bill Abbott and the links were current in May, 2005. If you have additional information about these standards, please leave a comment.

ANSI/ISO/ASQC Q10011-1994 Series: Guidelines for Auditing Quality Systems.

ANSI/ISO/ASQC Q10011-1994 Series: Guidelines for Auditing Quality Systems - E-Standards.

ANSI/ISO/ASQ QE19011S-2004 (process auditing).

ANSI/ISO/ASQ QE19011S-2004 E-Standard.

Quality costs and economics: resources

Thursday, May 11th, 2006

These links were current in May 2005. Please add information by leaving a comment.

Economic case for quality resources.”

ISO TR10014-1998: Guidelines for Managing the Economics of Quality.

Quality management: standards

Thursday, May 11th, 2006

Unless otherwise noted the links in this list were current in May 2005. Please add information by leaving a comment. This list has the following categories:

  • ISO 9000 series
  • Fundamentals
  • Requirements
  • Systems
  • Systems: improvement
  • Systems: services (more…)