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Please join me in Philadelphia on Sunday evening June 1 at the Welcome Reception at 7 PM after the Opening Keynote Speech. The Quality and Process Improvement SIG will host a welcome table shared with Policies and Procedures SIG

Summary of 2008 Conference Events:

Sunday, June 1
5:30 – 6:30pm Opening General Session (Convention Center)
6:45 – 8:00pm EXPO Ribbon Cutting, Welcome Reception (Convention Center)

Monday, June 2
7:30 – 8:30am SIG Meetings (Marriott Hotel)
QPI SIG Breakfast Meeting, Marriott Rooms 303 and 304
9:00 – 10:30am Keynote General Session (Convention Center)
10:30am - 7:00pm Exposition open (Convention Center)
10:30 AM - 11:30 AM I will attend the SIG Advocate/SIG Managers’ Network Meeting – where all SIGs will be represented.
12:00 – 1:15pm SIG Lunch (Convention Center)
2:00 – 6:00pm Education Sessions (Convention Center)
6:00 – 7:00pm Reception (TBD)
6:30 – 7:30pm STC Annual Meeting (Convention Center)

Tuesday, June 3
7:30 – 8:30am SIG Meetings (Marriott Hotel)
9:00 – 10:00am Education Sessions (Convention Center)
9:00am - 6:00pm Exposition open
10:30 – 11:30am Education Sessions (Convention Center)
12:00 – 1:15pm SIG Lunch (Convention Center)
1:30 – 5:30pm Education Sessions (Convention Center)
7:00pm Honors Reception and Banquet (Marriott Hotel

Wednesday, June 4
7:30 – 8:30am SIG Meetings (Convention Center)
9:00 – 10:00am Education Sessions (Convention Center)
9:00am - 1:15pm Exposition open
10:30 – 11:30am Education Sessions (Convention Center)
12:00 – 1:15pm SIG Lunch (Convention Center)
1:30 – 2:30pm Education Sessions (Convention Center)
1:30 – 2:30pm STC Forum (Convention Center)
3:00 – 4:00pm Closing General Session (Marriott Hotel)

The schedule for networking luncheons is as follows:

Monday, June 2 lunch tables
AccessAbility
Environmental, Safety and Health Comm.
Europe
Illustrators and Visual Designers
Management
Instructional Design & Learning
Usability and User Experience
Tuesday, June 3 lunch tables
Marketing Communication
Scientific Communication
International Technical Communication
Consulting and Independent Contracting
Quality and Process Improvement
Emerging Technologies
Information Design and Architecture
Wednesday, June 4 lunch tables
Technical Editing
Academic
Canadian Issues
Online
Policies and Procedures
Single Sourcing
Lone Writer

Looking forward to seeing you again in Philadelphia.

Best,

Sharon Lynn
Quality and Process Improvement SIG Manager
americaneditor@sbcglobal.net

On November 20, the United States President and Department of Commerce announced the Baldrige Award winners for 2007.

This is the first year that nonprofit organizations have had a specific award category, and two nonprofit organizations won an award.

The 2007 Baldrige Award recipients (and their categories) are:

• PRO-TEC Coating Co., Leipsic, OH (small business)
• Mercy Health System, Janesville, WI (healthcare)
• Sharp HealthCare, San Diego, CA (healthcare)
• City of Coral Springs, Coral Springs, FL (nonprofit)
• U.S. Army Armament Research, Development and Engineering Center (ARDEC), Picatinny Arsenal, NJ (nonprofit)

For more information about these organizations, please visit the NIST Badrige Award site: http://www.quality.nist.gov/Contacts_Profiles.htm

In September we posted an article about this year’s Nonprofit Quality Forum.

Between the Lines, newsletter of the Southwestern Ohio Chapter of STC, has a feature in the November, 2007 issue on “Wikis and informal learning,” with an account of a workplace learning strategy involving use of a wiki and other web services. Links in the article lead to additional ideas.

IEEE International Professional Communication Conference 2008 (IPCC 2008), July 13-16 2008

Conference Theme: Opening the Information Economy

Conference Location: Concordia University, Montréal, Canada Conference

Website: http://ewh.ieee.org/soc/pcs/?q=node/2

Conference information on this site

Call for Panel and Paper Proposals: IEEE International Professional Communication Conference 2008 (IPCC 2008), July 13-16 2008

Conference Theme: Opening the Information Economy Conference

Location: Concordia University, Montréal, Canada

Conference Website: http://ewh.ieee.org/soc/pcs/?q=node/2

Proposal Submission Process and Submission Dates 1. Send 1-2 page (250-500 word) proposals to IPCC2008@gmail.com by 15 December 2007. In your proposal, please be sure to do the following: • State the focus/main topic of the presentation • Provide an overview of the main points or ideas that will be covered in the presentation • Discuss how the presentation enhances attendees’ understanding of the information economy 2. For each presenter, include a 50-100 word biosketch and a contact email address. For conference- or proposal-related questions contact: IPCC2008@gmail.com

About the conference:
The information economy is based on the collection and the exchange of data and ideas. We all either contribute to or use materials from the information economy in most aspects of our everyday lives. Thus, the information economy exists as an environment in which we are all contributors and consumers. Within this system, effective communication is essential to success and means individuals can contribute ideas and information effectively and can make efficient use of the goods and services. Read the rest of this entry »

The ISO 9001 and 9004 quality standards are scheduled to be released one month apart, in 2009. The ISO 9001 standard has is expected to be published in July 2009, with publication of the the updated ISO 9004 standard in August 2009.

“Chopping the errors” in The Business Journal of the Triad (North Carolina) area reports work at the NC Baptist Hpsital to use Six Sigma methods to expand treatment without adding staff.

Quality Expo is a major quality conference for the manufacturing sector. It is one of four held during National Manufacturing Week (http://www.devicelink.com/expo/nmw07/index.html); the others are Assembly Technology Expo, Electronics Assembly Show, and PLASTEC Midwest. Quality Expo took place September 24-27 in Rosemont, IL and is scheduled again for September 23-25, 2008, in Rosemont, IL.

Joint SIG Progression Session Conference Proposal
Call for Presenters in Philadelphia 2008
Dawnell K. Claessen, Co Manager, P&P SIG

Next year’s STC conference will be held in Philadelphia, Pennsylvania June 1-8, 2008. The Policies and Procedures Special Interest Group (P&P SIG) will propose a “Progression Session” to the 55th Annual Conference Program Committee.

P&P SIG is looking for presenters (and their topics) for this session. If you plan to attend the conference, and have an idea for a topic, we’d like you to develop your topic and present as part of our progression session.

Subject matter for Topics

Naturally, we will be looking for topics of relevance to members of our SIGs. But we will also be interested in related and relevant topics such as compliance, content management, career development management for those in our fields, documentation management, and the tools and technologies that we all use in our profession. Read the rest of this entry »

20th Quality Management Conference. Orlando, FL, Feburary 21 - 22, 2008. http://www.asq.org/conferences/quality-management/

by Ann L. Wiley, STC Fellow, QPI SIG Founder

Hospitals have a range of activities focused on ensuring and improving safety, efficiency, effectiveness, timeliness, access, and satisfaction. A quality management system ensures comprehensive and integrated effort leading to desired results. Such a system is highly dependent on data, reporting, documentation, and continual learning. This article describes selecting and implementing a quality management system in a hospital and includes the following: Read the rest of this entry »

The American Society for Quality (ASQ) has partnered with ASAE and The Center for Association Leadership, and the Association Forum of Chicago to convene the first Nonprofit Quality Forum. Leaders from across the association community will take part in the event, Wednesday, September 19, in Chicago, from 9 a.m. to 4 p.m.

 “A key to organizational performance excellence in the nonprofit and association sector lies in an systematic approach to enterprise management,” said Paul Borawski, executive director and chief strategic officer of ASQ. “This meeting provides the chance for nonprofits and associations to look at the Baldrige model of excellence and the phenomenal results other organizations are getting by using enterprise management and then explore ways to start their own journey to excellence.” Read the rest of this entry »

Please welcome the 127 members who have joined since the last membership report. On June 30, the QPI SIG had 815 members, with 14,139 members in STC. On July 31, the SIG had 831 members, with 14,333 in STC.

Please welcome our 56 new members who joined in March. We hope that our non-renewing members will stay with STC, and wish our members well who departed to select other SIGs during the renewal period.

As of March 31, 2007 the QPI SIG has 714 members and STC has 12,768 members.

Congratulations to Thomas Neuburger, a long-time member of the Quality SIG, who received the Distinguished SIG Service Award from the STC Board this year for his contributions in getting STC started using the Lyris email lists some years ago. Thank you, Tom, for all your help and support.

Performance Measurement for Government: Linking Performance Measures, Strategic Planning & Budgeting Into An Integrated Management System. April 30 - May 3, 2007. Washington, DC
http://www.aliconferences.com/conferences/perf_meas_govt0507/