Electronic Performance Support resources
The older issues of “Hyperviews Online” occasionally addressed electronic performance support, and scanning through them shows that the STC Annual Conference has had presentations on this topic over the years. STC members can search past conference proceedings. Session materials from past conferences are also available. Search for “session materials” on the STC website. Other useful resources include:
“Key concepts in electronic performance support” on ESSS Central. Also, archive site. Links current August 2005.
“Make Way for Interactive Assistance” by Craig Marion. Published May 1, 2000. Link current May 2005.